TAFS is built on a culture of cooperation. Every month the entire team gathers in the lobby to recognize and celebrate each department within the company. We do this to constantly remind ourselves that no one department can succeed without the others.
Standing on a ladder in front of the company, the Customer Service Manager held up a piece of wood for everyone to see. Then he broke it. The wood represented what would happen if a single department within TAFS tried working alone. It can’t accomplish much by itself and, as a result, our clients don’t receive good customer service. Then 4 sticks were held up, 1 stick for each department. The sticks did not break. This demonstrates that even though each department is unique and performs a different function for our clients, when we work together we work more efficiently and create a stronger foundation for our clients.
No one department is more important than another. Each one has strengths and weaknesses. But together, we create an environment that gives our clients a better factoring experience.